Help with Equal Access, answers to common questions, and the full disclaimer.
For help with the Equal Access iPhone app or this website, email [email protected].
We aim to reply within 5 working days (Jersey time).
Equal Access is a free app. The seller name on the App Store is Ian Jennings. The app does not provide legal advice, and a support email is not a substitute for advice from a solicitor or attorney qualified in the relevant place.
Equal Access is an iPhone app. You take or pick a photo of a building, shop, venue or service. The app flags possible physical access barriers (such as steps, narrow doors, no ramp or handrail, or poor signage), possible missing reasonable adjustments, and signs or notices that may single people out. It then points you to plain-English guidance about what may be worth checking.
It is for the public — including disabled people, carers, and anyone checking a place before they visit or raising an issue — and for businesses that want to self-audit their premises and signage.
No. Equal Access gives information only. It is not legal advice. It never makes a legal finding about a place, a sign or a practice. It uses wording such as “potential issue” or “worth checking”. Please read the full disclaimer below.
The app is intended to be free and available worldwide on the App Store. You can use it in any country. Its written legal background covers only:
Northern Ireland is not yet covered. If you choose “Somewhere else”, or you are in a country without a pack, you can still screen a photo. The notes are general design observations only. They do not state that country’s law, and they do not state Northern Ireland law. Please do not treat a note as a statement of local law outside the packs above.
Yes. Saved scans, photos and results stay in the app’s private storage on your iPhone. There is no iCloud sync of your history, and Equal Access does not keep a server copy of it. You can export a PDF report; a PDF only leaves the phone if you share or save it through the iOS share sheet. You can delete one screening from History, or use “Delete all screenings” in History or Settings. Deleting the app removes the app’s data from the iPhone.
Photos are checked on your iPhone and never leave it. This version of the app does not offer cloud analysis and does not send photos to a server. The on-device check uses Apple’s Vision features that run on the iPhone. See the privacy policy for the full detail.
No. Equal Access does not ask you to create an account. The app has no in-app analytics, crash-reporting or advertising tools, and it does not track you across other companies’ apps or websites.
Equal Access is coming soon to the App Store. It is not available to download yet.
Email [email protected]. We aim to reply within 5 working days (Jersey time).
This application ("Equal Access") is an educational and reference tool. It is designed to help you notice possible physical accessibility barriers, possible missing adjustments, and wording on signs or notices, by reference to general building and design guidance and to selected statutory material.
Equal Access may be used in many places, and it started in Jersey, but it is not limited to Jersey. Its legal background currently covers England and Wales, Scotland, Jersey, and the United States (federal ADA only; state and local law not covered), as described in the jurisdiction packs. It does not state the law of Northern Ireland or of any other place.
The analysis, findings, and links provided by this app are information only. They are not legal advice, and they are not architectural or building-control advice.
Equal Access may highlight features or wording for you to consider, and it may point you to published building or design guidance and to selected statutory material for the jurisdiction you chose, including the Equality Act 2010 (in England and Wales and in Scotland), the Discrimination (Jersey) Law 2013, and, for the United States, the Americans with Disabilities Act and the 2010 ADA Standards for Accessible Design.
The app cannot — and does not — declare any property, barrier, practice, or sign to be "unlawful", "discriminatory", or "in breach of the law." It uses "potential issue" wording only. Only a court or tribunal can decide questions of law. This app does not do so.
Accessibility and equality rules vary by jurisdiction and are subject to change. The information in this app is for preliminary screening only. You should not take, or refrain from taking, any legal, financial, or other significant action based solely on the output of this application. If you need advice about a particular place or a dispute, you should consult a solicitor or attorney qualified in the relevant jurisdiction, or a suitably qualified access consultant.
The app's output is information only. It is not evidence of any legal violation, it is not an expert or access-consultant report, and it is not legal advice. It must not be used as the basis for a demand letter or a claim. If you need advice, you should get a qualified attorney or solicitor.
If you share or publish a result, do not present it as a finding that a named person or business has broken the law. A photo and an automated note are not a legal determination.
Photos are analysed on your iPhone and never leave it. Equal Access does not send your photos to a server. How the app handles photos and your information is explained in the Equal Access privacy policy (equalaccess.app/privacy).
Photos may include people, faces, and information from which health or disability could be inferred. You should treat a photo as private, including if it shows another person.